bld77 Privacy Policy — Your Data, Your Rights
bld77 is committed to protecting the personal data of every player in Bangladesh. This policy explains what we collect, why we collect it, how it is stored, and the rights you hold over your own information.
Introduction
bld77 ("the Platform", "we", "us") operates the website at bld77.ws and is responsible for the personal data of registered players and visitors. We process personal data only for legitimate purposes directly related to the provision of our services, fraud prevention, regulatory compliance, and the improvement of the player experience. This Privacy Policy applies to all personal data collected through the bld77 website, including data provided during registration, KYC verification, deposits, withdrawals, customer support interactions and promotional activity.
By registering an account or using bld77, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this policy, please do not use the platform. This policy is written in plain language to ensure every player can understand how their data is handled.
Our Privacy Commitments at a Glance
These six principles summarise how bld77 approaches the protection of your personal data. Each is explained in detail in the sections that follow.
All data transmitted between your device and bld77 servers is encrypted using SSL. Login credentials, payment details and personal information are never sent or stored in plain text.
bld77 does not sell, rent or trade your personal data to any third party for their own commercial or marketing use. Data is shared solely with service providers who need it to operate the platform on our behalf.
We tell you clearly what data we collect, why we collect it, and with whom it may be shared. There are no hidden data collection practices on bld77.
Players may request deletion of their personal data subject to our legal retention obligations. Accounts closed by the player are anonymised once the mandatory retention period has elapsed.
Personal data is stored on secure servers with access controls, audit logging and intrusion detection. Access to player data is restricted to authorised personnel with a documented operational need.
Data relating to responsible gaming activity — including self-exclusion requests, deposit limit settings and time-out periods — is treated with the highest level of sensitivity and is never used for marketing profiling.
1. Information We Collect
bld77 collects personal data through several channels: the registration process, ongoing account activity, customer support interactions, KYC verification submissions, and automated technical data collected when you access the platform. We collect only the data that is necessary for the purposes described in this policy.
- Registration data: mobile number, date of birth, full name, and any additional information required to verify your identity during KYC.
- Financial data: records of deposits, withdrawals, transaction amounts, payment method identifiers (e.g. the last four digits of a bKash account number) and transaction timestamps.
- Gameplay data: game sessions played, bet amounts, win/loss records, bonus usage history and account balance movements. This data is used for fraud detection, responsible gaming monitoring and dispute resolution.
- Device and technical data: IP address, browser type and version, operating system, screen resolution, session duration, and page interaction data collected automatically when you use the platform.
- Communications data: records of support interactions, including the content of messages sent to bld77 support, dates, and resolution outcomes. This data is retained to maintain quality assurance and for dispute reference.
2. How We Use Your Information
bld77 uses the personal data we collect for the following specific, documented purposes. We do not use your data for any purpose that is incompatible with those listed below, and we do not use your data in automated decision-making systems that produce legal effects without human review.
- Account management: to create, maintain and secure your bld77 account, verify your identity through KYC, and process your login and session activity.
- Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket and other supported payment methods, and to maintain accurate financial records for each account.
- Fraud prevention and security: to detect and prevent fraudulent activity, money laundering, bonus abuse, account takeover attempts and other security threats using automated monitoring tools and manual review.
- Responsible gaming: to monitor account activity against responsible gaming thresholds, apply player-requested limits, identify signs of problematic play, and where appropriate reach out proactively to players who may need support.
- Service communications: to send transactional messages relating to your account activity (such as deposit confirmations and withdrawal notifications), security alerts, and updates to platform terms or policies that materially affect your account.
3. Legal Basis for Processing
bld77 processes your personal data on the following legal bases. Each category of data we collect is linked to at least one of these bases, and we can provide specific mapping on request to our support team.
- Contractual necessity: processing required to perform the contract between bld77 and the player — specifically, account creation, payment processing, game access and withdrawal fulfilment.
- Legal obligation: processing required to comply with anti-money-laundering regulations, fraud prevention obligations, age verification requirements and any other applicable legal duty.
- Legitimate interests: processing for fraud detection, platform security, responsible gaming monitoring and service improvement — where these interests are not overridden by your fundamental rights and freedoms.
- Consent: for marketing communications (where you have opted in) and for any processing activities that go beyond what is required by contract or law. You may withdraw consent at any time by contacting support.
4. Sharing of Personal Data
bld77 does not sell personal data. We share personal data with third parties only in the circumstances described below, and only to the minimum extent necessary for the stated purpose. All third-party data processors who receive personal data from bld77 are bound by contractual data protection obligations.
- Payment service providers: bKash, Nagad, Rocket and other payment partners receive the transaction data required to process deposits and withdrawals. They process this data under their own privacy policies and are not permitted to use it for other purposes.
- Game content providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe and other licensed game studios may receive anonymised session identifiers and gameplay data for game integrity and RNG certification purposes.
- Fraud prevention and compliance partners: specialist providers who assist bld77 in KYC verification, anti-money-laundering screening and fraud detection may receive identity and transaction data strictly for those purposes.
- Legal and regulatory disclosure: bld77 may disclose personal data to law enforcement agencies, financial regulators or other public authorities where required to do so by applicable law or a valid legal process, including court orders.
5. Cookies and Tracking Technologies
bld77 uses cookies and similar tracking technologies to operate the platform, maintain your session state, detect fraud and improve platform performance. Cookies are small text files stored on your device when you visit bld77. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period). You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.
- Essential cookies: required for the platform to function correctly. These include session authentication tokens and security cookies. They cannot be disabled without breaking core platform functionality.
- Analytics cookies: used to understand how players interact with the platform — which pages are visited most frequently, how long sessions last, and where navigation issues occur. This data is processed in aggregate and is not linked to individual player profiles for marketing purposes.
- Fraud detection cookies: used to identify unusual patterns of device behaviour that may indicate bot activity, account sharing or other fraudulent use of the platform. These cookies are strictly necessary for platform security and cannot be opted out of.
6. Data Retention
bld77 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by applicable law. The following principles govern our retention practices.
- Active account data is retained for the lifetime of the account plus a minimum of five years following account closure, to satisfy anti-money-laundering record-keeping requirements.
- Support interaction records are retained for a minimum of three years from the date of the interaction, to enable dispute resolution and quality assurance review.
- Technical and analytics data that cannot be linked back to any individual player is retained indefinitely in anonymised aggregate form for platform improvement and historical analysis purposes.
7. Data Security
bld77 implements technical and organisational security measures proportionate to the risks associated with processing personal data. Our security framework includes SSL encryption for all data in transit, encrypted storage for data at rest, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and incident response procedures in the event of a data breach. In the event of a data breach that is likely to result in a high risk to the rights and freedoms of players, bld77 will notify affected players without undue delay, providing details of the nature of the breach and the steps being taken to address it. Players should also take responsibility for their own account security by using a strong, unique password and not sharing login credentials with any third party.
8. Your Data Rights
bld77 respects your rights over your own personal data. The following rights are available to all registered players. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days.
Right to Access — You may request a copy of the personal data bld77 holds about you, including information on how it is being used and with whom it has been shared.
Right to Rectification — If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Account name corrections require supporting documentation.
Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Accounts under active investigation or with outstanding balances cannot be immediately erased.
Right to Restriction — You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested or while a complaint is being investigated.
Right to Object — You may object to processing of your personal data where bld77 relies on legitimate interests as the legal basis, unless bld77 can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.
9. Third-Party Links and Services
The bld77 platform may reference or integrate with third-party services such as payment gateways and game providers. These third parties operate their own privacy policies and bld77 is not responsible for the data practices of any external service. Where a player interacts directly with a third-party service — for example, authorising a bKash transaction through the bKash interface — that interaction is governed by the third party's own privacy policy, not this policy. bld77 recommends that players review the privacy policies of any payment or service provider they interact with.
10. Children and Minors
bld77 is strictly an adult-only platform. Services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If bld77 becomes aware that personal data has been collected from a person under 21, that account will be immediately closed, all associated data will be deleted to the extent permitted by law, and any funds held in the account will be handled in accordance with our Terms & Conditions.
11. Changes to This Privacy Policy
bld77 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we provide. When material changes are made, we will notify registered players via an on-platform notification or, where an email address is associated with the account, by email. The date of the most recent update is shown at the top of this page. Continued use of bld77 after the effective date of any update constitutes acceptance of the revised policy. We recommend that players review this policy periodically to stay informed about how their personal data is being protected.
12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a potential data protection concern, please contact the bld77 support team using the email address below. We aim to respond to all data-related requests within 30 days of receipt.
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